Privacy Policy

Dubai Flight Desk ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website https://dubaiflightdesk.com or use our flight booking services. We serve clients from over 28 countries including Argentina, Australia, Bahrain, Canada, France, Germany, Greenland, Iceland, Ireland, Israel, Italy, Japan, South Korea, Kuwait, Luxembourg, Oman, Netherlands, New Zealand, Poland, Qatar, Saudi Arabia, Spain, Sweden, Switzerland, Thailand, United Arab Emirates, United Kingdom, and United States. No matter where you fly, your data is protected.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a quote, or call to book a flight. This may include:

• Personal Identifiers: Name, email address, phone number, and nationality.
• Payment Information: Credit/debit card details or other payment data (processed securely via third-party payment gateways—we do not store full payment details).
• Travel Details: Passport information, frequent flyer numbers, and flight preferences.
• Call Recordings: Calls may be monitored or recorded for quality assurance and training purposes, as stated during your call.

2. How We Use Your Information

We use the information we collect to:

• Process and confirm your flight bookings to any destination worldwide.
• Communicate with you about your itinerary or updates.
• Provide customer support 24/7, as advertised.
• Send promotional offers or newsletters (you can opt out at any time).
• Improve our website and services.
• Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell your personal data. We may share it with:

• Airlines and Travel Partners: To complete your booking (including airlines operating in Argentina, Australia, EU, USA, etc.).
• Service Providers: Secure payment processors, IT support, and marketing platforms.
• Legal Authorities: If required by law or to protect our rights.

4. Data Security

As mentioned on our website, we use industry-standard security measures to protect your data. This includes encryption (SSL), secure servers, and restricted access to personal information. However, no online transmission is 100% secure, and you share information at your own risk.

5. Your Rights

Depending on your location (e.g., UAE, EU, UK, or other regions), you may have rights to access, correct, delete, or restrict use of your personal data. To exercise these rights, please contact us at info@dubaiflightdesk.com.

6. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic. You can control cookie settings through your browser.

7. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Dubai Flight Desk
Email: info@dubaiflightdesk.com
Phone: +1 (352) 670-5253
Address: Office 101, Al Moosa Tower 2, Dubai, UAE